Report CernVM-FS Bugs or Problems

For reporting bugs and problems, please open a Savannah ticket at https://savannah.cern.ch/projects/cernvm.

As of CernVM-FS 2.0, please attach to your problem description the system information tarball created by cvmfs_config bugreport.

For versions prior to CernVM-FS 2.0, the following bash script creates a system information tarball.

#!/bin/bash
tmpdir=`mktemp -d -t cvmfs-bugreport.XXXXXX` || exit 1
cd $tmpdir
 
echo "Gathering /etc/cvmfs"
mkdir -p etc
cp -r /etc/cvmfs etc/
 
[ -f /etc/cvmfs/default.conf ] && . /etc/cvmfs/default.conf
[ -f /etc/cvmfs/default.local ] && . /etc/cvmfs/default.local
 
for cmd in 'uname -a' 'hostname -f' 'ifconfig -a' 'cvmfs2 --version' \
   'grep cvmfs2 /var/log/messages' 'grep cvmfs2 /var/log/syslog' \
   "eval find ${CVMFS_CACHE_BASE} -maxdepth 1 -exec ls -lah \{\} \;" \
   'mount' 'df -h' 'ps aux | grep cvmfs2' \
   'service cvmfs status' 'service cvmfs probe' \
   'cvmfs_config showconfig' 'cvmfs_config chksetup' 'cvmfs_config stat -v'
do
   out="`echo $cmd | tr -Cd [:alnum:]`.stdout"
   err="`echo $cmd | tr -Cd [:alnum:]`.stderr"
   echo "Gathering $cmd"
   echo "$cmd" > $out
   $cmd >> $out 2>$err
done
 
tar cfz bugreport.tar.gz *
rm -rf etc *.stdout *.stderr
 
echo
echo "System information has been collected in ${tmpdir}/cvmfs-bugreport.tar.gz"
echo "Please attach this file to your problem description and send it as a"
echo "Savannah bug report to https://savannah.cern.ch/projects/cernvm"